Frequently asked
questions

+ 1. How long does the process take?

While every project is unique, most can be completed in two weeks.

+ 2. What technologies and apps do you work with?

We specialise in the Apple ecosystem, and have found that it provides the best apps to easily manage and enjoy photos.

+ 3. Do you work remotely or in person?

We can tackle both remote and in-person projects.

+ 4. What happens afterwards, how do I maintain the work?

We teach you how to use your photo hub and get the most enjoyment out of your photos. You can also book an annual maintenance session to organise new photos, check backup settings and system updates.

+ 5. What can you digitise?

Photographs, negatives, slides, VHS, disks, children's art, letters, and other keepsakes – we can scan and digitise anything valuable to you.

+ 6. I am worried about my privacy.

We fully respect your privacy. Your images are private and we would never discuss or share them without your written permission. We store data, photos and any other information securely and are registered with the Information Commissioner’s Office. See our Privacy Policy and Terms of Service.